Frequently asked questions
How to order, what delivery costs, how long it takes and what to do when something goes wrong.
How do I place an order?
Enter a delivery address or choose collection — that decides which kitchen prepares your order and what delivery costs. Then add dishes to the basket and go to checkout: a name, a phone number and an email address are enough. An account is not required, but it makes the next order quicker.
Where do you deliver and what does it cost?
We deliver from two restaurants: Grodzisk Mazowiecki and Sochaczew. The fee is worked out from your exact address:
- up to 3 km from the restaurant — 5 zł,
- up to 6 km — 10 zł,
- up to 15 km — 15 zł,
- towns further out but still in range — 15–20 zł.
Once you enter your address we show the fee, the minimum order and the delivery time straight away. If we do not reach your address, we will offer collection instead.
How long does an order take?
Delivery usually takes 45–60 minutes, collection up to an hour. The kitchen confirms the exact time once it accepts the order — you get it by email, and you can follow the status on the order page. At peak times (Friday and Saturday evenings) it can take longer; the kitchen will then suggest another time.
Can I order for a specific time?
Yes. At checkout choose “For a specific time” — we show the slots still free today, every half hour. The last slot can be chosen half an hour before the restaurant closes.
What are your opening hours?
Grodzisk Mazowiecki, H. Sienkiewicza 2 — every day 12:00–22:00, phone 881 730 630.
Sochaczew, Senatorska 1A — Monday to Thursday and Sunday 12:00–21:00, Friday and Saturday 12:00–22:00, phone 791 111 601.
Holiday exceptions are shown in the site header and when you pick a time at checkout.
How can I pay?
Online at checkout — BLIK, or a fast transfer or card via Przelewy24. You can also pay on the spot, by cash or card: to the courier on delivery, at the restaurant on collection.
How do I change or cancel an order?
Call the restaurant you ordered from — the number is in the confirmation email and on the order page. You can change or cancel until the kitchen starts preparing the dishes.
I have an allergy. Where do I check the ingredients?
The allergens in every dish are on its own page and on the allergens page. In the menu you can also switch on the “Gluten free”, “No raw fish”, “Vegetarian” and “Vegan” filters. We prepare everything in one kitchen, so traces cannot be ruled out — with a serious allergy, please call the restaurant before ordering.
Do you have vegetarian dishes and dishes without raw fish?
Yes. Veggie rolls, hosomaki with vegetables, curries in coconut milk, pad thai with tofu, soups and starters. Sushi with baked salmon, prawn in tempura or eel contains no raw fish. Use the filters above the menu — they show how many dishes match.
How do discount and referral codes work?
You enter the code in the order summary (“Have a discount code?”). Your account also holds your own referral code: a friend gets 10 zł off their first order over 50 zł, and once they have ordered, you get 10 zł off your next one. For agreeing to hear about offers we take 5 zł off the order in which you tick it.
Do you include cutlery?
On request — tick “Cutlery, please” at checkout. We leave it out by default, so as not to make plastic that goes straight in the bin.
Can I tip the courier?
Yes, for delivery there is a tip option at checkout. The whole amount goes to the courier.
Why would I want an account?
An account remembers your address, phone number and payment method, so the next order is a few taps. It holds your order history with an “Order again” button and your referral code. You set one up with a single password at checkout.
Do you take large orders and catering?
Yes — sets for birthdays, company meetings and holidays. For orders above a dozen or so sets, call the restaurant the day before so we can set aside kitchen time.
Something went wrong. Who do I write to?
Quickest: call the restaurant. After delivery we also send a link to a short review, and we read every one. Email for Grodzisk: zamowieniaokinawagrodzisk@gmail.com, for Sochaczew: zamowieniaokinawasochaczew@gmail.com.